Customer Reviews & Stories


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"I was visiting from the Outer Banks and was desperately looking for someone to find out why my GMC suburban had black fluid coming out from under the hood and was having trouble starting. When I got there I realized they were a repair shop for BMW and Mercedes, but that didn't stop them from coming out to lend a hand. They were awesome and got me back on the road in no time.. Would recommend them for being outstanding in rescuing me and just genuinely being great guys. Thanks for being there."

— Yelp User

"The absolute best!! Jimmy went the extra mile. My wife and I are in town for our anniversary weekend and our r350 suspension crapped out. I called them at 1:30 on a Friday afternoon and talked to Jimmy, he knew exactly what was wrong, unfortunately the part we needed would't be available until Monday. They were our last option. Mercedes of Myrtle Beach couldn't guarantee anything until the following Wednesday! As we were faced with the prospect of driving home to Charlotte and 175 miles on a bad airbag, Jimmy called me back and said he did some digging and found the part we needed in stock!! We hustled over and within about 1 1/2 hours they had us fixed up and on the road. People like Jimmy make this world great! He literally saved our anniversary weekend and he handled it like a pro. Very professional and everyone in the shop was great! They washed our car when they were done. Dealership service at a better price and a much more genuine experience. Keep up the great work!"

— Facebook User

"Our vehicle was stranded in Myrtle Beach because of Hurricane Matthew and we didn't know where to take our car to have it looked at as it was not drivable. Ken Baker's went over and beyond to help us figure out the car's issues and was very helpful. Jimmy really went the extra mile to help us and they were able to repair the vehicle and were very fair with the price to do it considering our situation. We frequent Myrtle beach yearly and will definitely return while we are down there for any other car needs"

— Google User

"I love these guys. Fast work and fair prices. I will use them again."

— YellowPages User

"Great knowledgeable service techs"

— Google User

"If you drive a german vehicle, and live in the myrtle beach area, there is no other shop i would recommend. Their prices are extremely fair compared to the dealer. Very honest and friendly staff. From the manager, to the technicians, down to the detailer. All around great place. "

— Google User

"Excellent customer service as well as exceptional car repairs. I would highly recommend these guys for all repair needs. They took the time to explain my car issues and kept me informed the whole way through - very pleasant experience!"

—Google User

"Been using Ken Baker in Myrtle Beach since they opened. They are always honest, professional and extremely competent. The know their limits and stay within them. Very reasonale pricing and MUCH, MUCH less expensive than the dealership. Just check with their customers and you will know that they go above and beyond your expectations."

— YellowPage User

"Ken Baker saved me A LOT of money compared to the dealership price. The staff was very kind & made my checkout experience quick & easy. Each customer service rep was very kind & answered all of my questions. I'm so glad I found Ken Baker Originals! I look forward to my next experience with you! Thank you for fixing my car! :D"

— Facebook User

"Car runs like new, and they even washed it for me! Definitely going to keep using them for as long as I'm in Myrtle!D"

— Google User

"Very knowledgeable, always courteous, these mechanics are professional and I will not let any other person work on my car. Not even an oil change. Three other shops quoted me thousands of dollars for transmission work and all it needed is a $1.00 fuze. Go figure, what do I know I could have been set up big time. I will not mention the others. I was in Charleston shop and they honored the work done in Myrtle Beach."

— Google User

"Answered all my questions. Good service department."

— Google User

"They took our VW Touareg although their lifts were full and Mark the mechanic rebuilt our driveshaft center support bearing and put everything back together just in time for our trip back to NY. Drove 1,000 miles and no issue. Excellent work and customer service!"

— Google User

"Love these guys!,very fair dealing with personal touch,Love to do business with this people Helpful?"

— Google User