Contact the Myrtle Beach and Charleston Shops

Quick Takeaways

  • Two shops, one form. Myrtle Beach is at 108 April Gray Ln off the US-17 Bypass. Charleston is at 1010 Folly Rd on James Island.
  • Identical hours. Monday through Friday, 7:30 a.m. to 5:00 p.m., closed Saturday and Sunday.
  • Pick by drive time. Conway is 10.7 miles from April Gray Lane and downtown Charleston is 5.1 miles from Folly Road, so the right shop is usually the obvious one.
  • Write the symptom down first. When the noise happens, cold or warm, and the dash message word for word.
  • Warranty and a ride. Work carries 24 months or 24,000 miles. A shuttle runs when a driver is free.

You already know something is wrong with the car. What you need from this page is narrower: which shop, which road, what hours, and what to say when you send the form. Grand Strand drivers want the Myrtle Beach building off the US-17 Bypass. Charleston-area drivers want Folly Road on James Island. The five details at the bottom are the ones that cut diagnostic time, and a form with all five gets a useful answer faster than one that says the car makes a noise. Write them down.

Schedule an Appointment

Fill out my online form.
Pick the shop by drive time, not by city limits
Both buildings sit off a road you already drive
The hours are the same at both shops and neither opens on a weekend
Your form goes to the shop you picked, and the reply comes on a weekday
Write these five things down before you send the form
Pick the shop by drive time, not by city limits

Choose whichever location you can reach without negotiating a bridge. The Myrtle Beach shop covers the Grand Strand — Conway at 10.7 miles, Surfside Beach at 11.3, Murrells Inlet at 15.6, North Myrtle Beach at 20.7 and Little River at 25.1. Charleston works the metro from 1010 Folly Rd: downtown at 5.1 miles, West Ashley at 6.3, North Charleston at 9.8, Mount Pleasant at 11.0.

James Island is the exception to the usual disclaimer, because the Charleston shop is on it, three tenths of a mile in. Every other town on those two lists is one we serve rather than sit in, and the mileage is the honest way to choose. Grand Strand drivers have a single shop to aim at, and it sits inside the Bypass corridor instead of out on the beach side of 17. Distance decides.

→ Myrtle Beach European auto repair

Both buildings sit off a road you already drive

Neither address is hard to find. 108 April Gray Ln is off the US-17 Bypass in Myrtle Beach, and the shop has been in that building since December 2006. Coming south from North Myrtle Beach, SC-31 keeps you out of the Bypass crawl for most of those 20.7 miles before you drop back onto 17. From Conway, US-501 runs straight at it — 10.7 miles, one road, no cleverness required.

Charleston is simpler. 1010 Folly Rd has been the address since 2014, on James Island itself, 5.1 miles from downtown. West Ashley and North Charleston drivers use I-526 and come down Folly Road from the north; Mount Pleasant crosses the Ravenel Bridge, 11 miles door to door. Johns Island is 12.2 out. Summerville is the long one at 29.8.

→ the Folly Road shop in Charleston

The hours are the same at both shops and neither opens on a weekend

Both buildings run Monday through Friday, 7:30 a.m. to 5:00 p.m. They are closed Saturday and Sunday, which catches people out regularly, because a car that starts making a noise on a Friday evening is a car nobody can look at until Monday morning. Plan around that. If the problem showed up midweek, send the form midweek.

→ answers to the questions drivers ask most

Your form goes to the shop you picked, and the reply comes on a weekday

The message lands with the location you named and gets read during business hours, not at nine on a Sunday night, so a form sent Friday evening sits until Monday morning. What comes back is a day to bring the car in — not a price. A price quoted before anyone has driven the car or pulled codes is a guess dressed up as an estimate. Guesses have gotten costlier too: motor vehicle maintenance and repair prices rose 6.6% over the 12 months ending July 2026. Ask for the written estimate before work starts. Every time.

→ how a European diagnosis actually works

Write these five things down before you send the form

Detail is cheap. Specifics cut diagnostic labor, and diagnostic labor is the expensive part of any European repair. A technician who reads “makes a noise” starts at zero. A tech who reads “metallic tick at cold start, gone by the end of the street” already has two or three candidates in mind before the hood is up.

  • The noise and when it happens. Cold start, first turn out of the driveway, above 45 mph, only under braking.
  • Cold or warm. A tick that clears after two minutes is a different fault from one that never leaves.
  • The dash message, word for word. “Drivetrain Malfunction” and a plain check engine light send a tech down different roads.
  • Recent work by another shop. Who did it, what they replaced, and what it was supposed to fix. This one saves the most time.
  • Mileage and your last receipt. Even a rough number tells us which maintenance items are already due.

→ check engine light diagnosis

Frequently Asked Questions

Your key, your registration if the vehicle is recently purchased, and whatever service records exist. The notes matter more than the paperwork: what the noise sounds like, when it happens, whether the engine was cold, and the dash message copied exactly as it appears on the screen.

Monday through Friday, 7:30 a.m. to 5:00 p.m. at both shops. Closed Saturday and Sunday.

1010 Folly Rd, Charleston, SC 29412, on James Island. Downtown is 5.1 miles away, West Ashley 6.3, and Mount Pleasant 11.0 over the Ravenel Bridge.

Yes, both shops do pre-purchase inspections. Send the listing and the seller's location through the form. Expect the car to be with us for part of a weekday, not twenty minutes.

Schedule Service

Myrtle Beach: 108 April Gray Ln, Myrtle Beach, SC 29579, off the US-17 Bypass. Charleston: 1010 Folly Rd, Charleston, SC 29412, on James Island. Hours at both: Monday through Friday, 7:30 a.m. to 5:00 p.m. Closed weekends. Fill in the form with the symptom, the mileage and the dash message, then name the shop you can reach fastest, and the reply comes back with a day to bring the car in.

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